Last updated: 4 August 2021
Approved by: Digital Boost Board
This policy will be reviewed on a quarterly basis and any changes to the policy must be tracked.
F4S Trading, Ltd, registered company number 10187293) is a subsidiary of Founders4Schools (registered charity number 1162197). 22 Chancery Lane, London, Chancery Lane, London, England, WC2A 1LS
Digital Boost is an initiative owned and operated by Founders4Schools ("we", "us" and"our") which is a registered charity (charity number 1162197) with registered offices at 22 Chancery Lane, London, WC2A 1LS. We are responsible for your personal information and take our data protection and privacy responsibilities seriously. We are registered on the public register of data controllers maintained by the Information Commissioner in the UK.
This privacy notice explains how we collect, use and share personal information in the course of our business activities, including:
● What personal information we collect and when and why we use it.
● How we share personal information within the Charity and with our service providers, regulators and other third parties.
● Explaining more about Direct Marketing.
● How we protect and store personal information.
● Legal rights available to help manage your privacy.
● How you can contact us for more support.
We may amend this privacy notice from time to time to keep it up to date with legal requirements and the way we operate our business, and will place any updates on this webpage. This privacy notice was last updated on August 4th 2021. Please regularly check these pages for the latest version of this notice. If we make fundamental changes to this privacy notice, we will seek to inform you by notice on our website or email.
Third Party Websites
You might find external links to third party websites on our website. This privacy notice does not apply to your use of a third party site
WHAT PERSONAL INFORMATION WE COLLECT AND WHEN AND WHY WE USE IT
In this section you can find out more about
● the types of personal information we collect
● when we collect personal information
● how we use personal information
● the legal basis for using personal information
When we collect information
We collect information about you if you:
● register with or use our website or online services; or
● work with us as a business partner.collectively ("you")
Personal information we collect and use if you use our website or online services
We will collect personal information including your first name, email address, company name and postal code for the purpose of enabling us to contact you in relation to your use of our services and verify your qualifications as necessary for taking steps at your request to engage with our services. We will also collect device and session data when you are visiting our website, such as the IP address of the requesting device, date and time of access, name and URL of the retrieved file, website from which access is made (referrer URL), used browser and if applicable, the operating system of your computer as well as the name of your access provider. Further, we will collect details on the device location you are browsing from, its operating system, and your browsing behaviour on the website.
Personal information we collect and use if you work with us as a partner
We will collect personal information including your first name, email address, company name and postal code for the purpose of enabling us to contact you in relation to your use of our services and verify your qualifications as necessary for taking steps at your request to engage with our services. We will also collect device and session data when you are visiting our website, such as the IP address of the requesting device, date and time of access, name and URL of the retrieved file, website from which access is made (referrer URL), used browser and if applicable, the operating system of your computer as well as the name of your access provider. Further, we will collect details on the device you are browsing from, its operating system, location, and your browsing behaviour on the website.
Legal basis for using your personal information
We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this. This may be because:
● we need to use your personal information to perform our services or take steps to enable you to make use of our services. For example, to establish your qualifications as volunteer/business partner, or to establish what assistance you require as organisations, to appropriately match together volunteer and organisation;
● we need to use your personal information for our legitimate interest as a charitable organisation. In all such cases, we will look after your information at all times in a way that is proportionate and respects your privacy rights and you have a right to object to processing as explained in the Legal Rights section below; and
● we need to use your personal information to comply with a relevant legal or regulatory obligation that we have.We have your consent to using your personal information for a particular activity. If you would like to find out more about the legal basis for which we process personal information please Contact Us .
SHARING PERSONAL INFORMATION OTHERS
In this section you can find out more about how we share personal information:
● within the charity
● with third parties that help us provide our products and services; and government organisations and agencies, law enforcement and regulators We share your personal information in the manner and for the purposes described below:
● with third parties who help manage our business and deliver services. These third parties have agreed to confidentiality restrictions and use any personal information we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us. These include service providers who help manage our website and associated services;
● with government organisations and agencies, law enforcement, regulators, which may include the Information Commissioner's Office, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies; and we may share in aggregate, statistical form, non personal information regarding the visitors to our website, traffic patterns, and website usage with our partners, affiliates or advertisers. If, in the future, we transfer some or all of our charity or assets to a third party, we may disclose information to a potential or actual third party transferee of our charity or assets.
EXPLAINING MORE ABOUT DIRECT MARKETING
In this section you can find out more about
● how we use personal information to keep you up to date with our products and services.
● how you can manage your marketing preferences How we use personal information to keep you up to date with our products and services
We may use personal information to let you know about our products and services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communication channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.
How you can manage your marketing preferences
To protect privacy rights and to ensure you have control over how we manage marketing with you:
● we will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you;
● at any time you can update or correct your personal profile, or change your preferences for the way in which you would like us to communicate with you, including how you receive details of news updates from us;
● If you have an online account with us, the easiest way to make updates to your marketing preferences and/or change your personal details is to log onto your account. You can also click the "unsubscribe" link that you find on any online newsletters you receive [or] [contact our customer support team by clicking here
● you can ask us to stop direct marketing at any time you can ask us to stop sending email marketing, by following the "unsubscribe" link you will find on all the email marketing messages we send you. Alternatively you contact our customer support team by clicking here
and request to be unsubscribed. Please specify whether you would like us to stop all forms of marketing or just a particular type (eg email).
● you can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser as explained https://www.allaboutcookies.org/
We recommend you routinely review the privacy notices and preference settings that are available to you on any social media platforms as well as your preferences within your account with us.
HOW WE PROTECT AND STORE YOUR INFORMATION Security
We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned.
Measures we take include:
placing confidentiality requirements on our staff members and service providers; destroying or permanently anonymising personal information if it is no longer needed for the purposes for which it was collected; and following strict security procedures in the storage and disclosure of your personal information to prevent unauthorised access to it; and using secure communication transmission software (known as "secure sockets layer" or "SSL") that encrypts all information you input on our website before it is sent to us. SSL is an industry standard encryption protocol and this ensures that the information is reasonably protected against unauthorized interception.
As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect User IDs and passwords, please take appropriate measures to protect this information.
Storing your personal information
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this privacy notice. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements. In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
LEGAL RIGHTS AVAILABLE TO HELP MANAGE YOUR PRIVACY
Subject to certain exemptions, and in some cases dependent on the processing activity we are undertaking, you have certain rights in relation to your personal information. Click on the links below to learn more about each right you may have:
● To access personal information
● To rectify / erase personal information
● To restrict the processing of your personal information
● To transfer your personal information
● To object to the processing of personal information
● To object to how we use your personal information for direct marketing purposes
● To obtain a copy of personal information safeguards used for transfers outside your jurisdiction
● To lodge a complaint with your local supervisory authority
If you wish to access any of the above mentioned rights, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing personal information to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfill your request. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
Right to access personal information
You have a right to request that we provide you with a copy of your personal information that we hold and you have the right to be informed of; (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal information may be transferred.
Right to rectify or erase personal information
You have a right to request that we rectify inaccurate personal information. We may seek to verify the accuracy of the personal information before rectifying it. You can also request that we erase your personal information in limited circumstances where:
● it is no longer needed for the purposes for which it was collected; or
● you have withdrawn your consent (where the data processing was based on consent); or
● following a successful right to object (see right to object); or
● it has been processed unlawfully; or
● to comply with a legal obligation to which the Company is subject. We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:
● for compliance with a legal obligation; or
● for the establishment, exercise or defence of legal claims;
Right to restrict the processing of your personal information
You can ask us to restrict your personal information, but only where:
● its accuracy is contested, to allow us to verify its accuracy; or
● the processing is unlawful, but you do not want it erased; or
● it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
● you have exercised the right to object, and verification of overriding grounds is pending. We can continue to use your personal information following are quest for restriction, where:
● we have your consent; or
● to establish, exercise or defend legal claims; or
● to protect the rights of another natural or legal person.
Right to transfer your personal information
You can ask us to provide your personal information to you in a structured, commonly used, machine readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:
● the processing is based on your consent or on the performance of a contract with you; and
● the processing is carried out by automated means. Right to object to the processing of your personal informationYou can object to any processing of your personal information which has our legitimate interests a sits legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Right to object to how we use your personal information for direct marketing purposes
You can request that we change the manner in which we contact you for marketing purposes. You can request that we not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.
Right to obtain a copy of personal information safeguards used for transfers outside your jurisdiction
You can ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the United Kingdom.We may redact data transfer agreements to protect commercial terms.
Right to lodge a complaint with your local supervisory authority
You have a right to lodge a complaint with your local supervisory authority
if you have concerns about how we are processing your personal information. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
When you visit our website, we store information on your computer in the form of cookies. A cookie is a small text file containing small amounts of information which is downloaded to / stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. Cookies may collect personal information about you. Cookies help us remember information about your visit to our website, like your country, language and other settings. Cookies allow us to understand who has seen which webpages, to determine how frequently particular pages are visited and to determine the most popular areas of our website. They can also help us to operate our website more efficiently and make your next visit easier.
The primary point of contact for all issues arising from this privacy notice is our Data Protection Officer. The Data Protection Officer can be contacted in the following ways:
Email privacy at digitalboost.org.uk or by contacting our customer support team by clicking here
If you have any questions, concerns or complaints regarding our compliance with this privacy notice, the information we hold about you or if you wish to exercise your rights, we encourage you to first contact our Data Protection Officer. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honour your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by data protection laws.
To contact your data protection supervisory authority
You have a right to lodge a complaint with your local data protection supervisory authority (ie your place of habitual residence, place or work or place of alleged infringement), which in the UK is the Information Commissioner's Office at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.
Issue Date of Privacy Notice: 4 August 2021